Daniel Cantrell

Contact Information

Email: me@danielcantrell.com

Location: Abingdon, VA

Professional Summary

I am an experienced Software Developer specializing in Robotic Process Automation (RPA) with a diverse background in traditional software development. My technical skills include Java, C++, and Python, which I have used extensively in both academic and professional settings. Throughout my career, I have developed and maintained numerous automation solutions, ensuring they align with strategic business objectives and improve operational efficiency.

My professional journey began at Wize Solutions, where I played a pivotal role in establishing an RPA Center of Excellence (CoE) at Dominion Energy. This experience allowed me to create training materials, support citizen developers, and significantly expand the automation capabilities at Dominion Energy. At IBM, I led a team to transition existing automations to IBM RPA, developing reusable modules to enhance future project efficiency. I also engaged closely with business analysts and stakeholders to capture and translate process requirements into robust automated solutions.

I live in Abingdon, Virginia, with my amazing wife and three incredible children. While I am willing to relocate anywhere in the country for the right opportunity, I understand the complexities and challenges of moving a family. My priority is to respect the opinions of everyone involved. I have been fortunate to work remotely throughout my professional career and would greatly appreciate the ability to maintain a hybrid working role, balancing remote work with occasional in-office collaboration.

My dedication to my family and my career drives me to seek opportunities that allow me to grow both personally and professionally, while contributing meaningfully to my team's success. I am passionate about leveraging technology to solve real-world problems and continuously strive to improve my leadership skills and knowledge in the ever-evolving field of software development.

Experience

IBM - Automation Developer, RPA Team Lead

September 2021 - April 2024

Led the design, development, and maintenance of automations for the IBM Office of the CIO's Statutory Tax and Finance team, ensuring alignment with strategic objectives
Led the full lifecycle of automation processes using Blue Prism and IBM RPA, from conceptualization to deployment and maintenance
Managed a team of four developers for the transition of existing Tax and Finance bots originally built in Blue Prism to IBM RPA, optimizing their performance and functionality
Engaged closely with business analysts, process owners, and stakeholders to capture and translate process requirements into robust automated solutions
Orchestrated the design of automation workflows, meticulously defining process steps, decision points, and handling exceptions to enhance operational efficiency
Directed comprehensive testing and debugging of automations, leading to the resolution of issues and enhancement of process reliability
Proactively identified and addressed bottlenecks in automation processes, implementing strategies to reduce runtimes and improve resource allocation
Provided ongoing maintenance and support for RPA solutions, leveraging tools like Jira and ServiceNow to track and resolve issues
Authored detailed documentation on the design, development, and testing phases of RPA solutions, ensuring clarity and continuity in operations
Conducted annual bot audits with a cross-functional group of stakeholders, including managers, SMEs, business team members, and analysts, to evaluate performance against initial benchmarks, and developed strategic initiatives to align with cost-saving objectives
Fostered a collaborative environment, working with international teams across South America, Europe, and Asia to ensure seamless 24/7 support for global operations
Acquired expertise in IBM's CloudPak for Business Automation (CP4BA), focusing on enhancing automation workflows with IBM Business Automation Workflow (BAW)
Utilized BAW to develop sophisticated automated workflows that integrate dynamic webpages, requiring human interaction, thereby bridging the gap between automation and user engagement
Mentored interns with no prior RPA experience, developing their skills and managing their project contributions, showcasing leadership and commitment to team development

Wize Solutions - Software Developer, RPA

2019 - September 2021

Developed, maintained, and upgraded bots using Automation Anywhere v11 and A360 for Dominion Energy, including rewriting legacy bots to meet current standards.
Collaborated with Business Analysts and Subject Matter Experts to identify and implement process improvements.
Managed bot lifecycle from design and development to testing and implementation, ensuring functionality and efficiency.
Addressed issues with production bots and resolved ServiceNow tickets to maintain operational continuity.
Played a key role in establishing Dominion Energy’s CoE by interviewing candidates, managing employees, and liaising between Dominion Energy and Wize Solutions management to ensure successful project delivery.
Financial Report Automation: Automated the generation and distribution of financial reports from third-party web applications, SAP, and internal systems to relevant departments.
Intercompany Wire Transfer Automation: Developed bots to generate SAP reports and mark cleared intercompany wire transfers.
Invoice Management: Generating reports in SAP to identify unpaid open invoices for various timeframes (e.g. daily report, month end report, month begin report) and deliver copies of invoices to their respective department.
Validating customer application data from third-party vendors with existing internal data acquired through terminal applications and updating statuses with REST API calls.
Creating metabots for actions that get used repeatedly (e.g. logging into SAP with and without SSO, sending out standardized bot status notification emails, standardized error logging, etc.).

Slamtrades, Inc - Owner/Operator

2015 - 2018

Wholesaling used smartphones and tablets including both working and broken devices.
Establish relationships with existing phone suppliers and phone refurbishing companies.
Negotiated pricing when purchasing bulk devices.
Managed quality control testing process of bulk devices on arrival and after repairs.
Performed repairs on defective devices.
Establish relationships with reselling businesses to begin a phone buyback program and train their employees to grade phone conditions.

Pacific Northwest Mobile, LLC - Owner/Operator

2014 - 2016

Purchased broken smartphones and tablets to refurbish into a like-new condition for individual resell online.
Maintained the logistics of incoming and outgoing orders, current inventory, and replacement parts to keep the process running effectively.
Maintained eBay Top Rated Seller status while having yearly sales over $100,000.
Managed the quality control of both Apple and Android devices.
Developed an Android application designed to be sideloaded onto devices to increase the speed of the testing process by incorporating the testing of speakers, microphone, sensors, battery life, and touch screen into a simple GUI.

Education

The University of Virginia's College at Wise

Bachelor of Science in Computer Science, 2019

GPA: 3.625

Darden Honor Society
Sturgill Academic Scholarship for Merit
Outstanding Senior in Computer Science

Skills

RPA Tools

Automation Anywhere
Blue Prism
IBM RPA
Business Automation Workflow

Programming Languages

C++
Java
Python
SQL

Cloud Services

AWS
Google Cloud
IBM Cloud

Management Skills

Client Management: Procurement, Relationship Management
Team Leadership: Leading and Mentoring Teams
Project Management: Managing Projects from Inception to Completion

Process Improvement

Identifying and Implementing Enhancements

Other Skills

Technical Writing
Communication
Managing Cross-Platform Projects