Daniel Cantrell

Contact Information

Email: me@danielcantrell.com

Location: Abingdon, VA

Professional Summary

I am an experienced Software Developer with expertise in Robotic Process Automation (RPA) and a strong foundation in traditional software development using Java, C++, and Python. I have consistently applied these skills to design, build, and maintain innovative automation solutions that drive efficiency and align with strategic business objectives.

My professional journey began at Wize Solutions, where I worked on contract with Dominion Energy to create end-to-end RPA solutions, transforming complex processes into streamlined workflows. At IBM, I advanced to leading a team in transitioning legacy automations to IBM RPA, focusing on reusable modules to enhance scalability and future project efficiency. I worked closely with business analysts and stakeholders to gather requirements and deliver comprehensive, high-impact automation solutions for the Office of the CIO.

Motivated by a commitment to both family and career, I seek opportunities that foster personal growth, professional advancement, and meaningful contributions to team success. I am passionate about harnessing technology to address real-world challenges and continuously enhancing my leadership capabilities and technical expertise in the ever-evolving landscape of software development.

Experience

IBM - Automation Developer, RPA Team Lead

September 2021 - April 2024

Led the design, development, and maintenance of automations for the IBM Office of the CIO's Statutory Tax and Finance team, ensuring alignment with strategic objectives
Led the full lifecycle of automation processes using Blue Prism and IBM RPA, from conceptualization to deployment and maintenance
Managed a team of four developers for the transition of existing Tax and Finance bots originally built in Blue Prism to IBM RPA, optimizing their performance and functionality
Engaged closely with business analysts, process owners, and stakeholders to capture and translate process requirements into robust automated solutions
Orchestrated the design of automation workflows, meticulously defining process steps, decision points, and handling exceptions to enhance operational efficiency
Directed comprehensive testing and debugging of automations, leading to the resolution of issues and enhancement of process reliability
Proactively identified and addressed bottlenecks in automation processes, implementing strategies to reduce runtimes and improve resource allocation
Provided ongoing maintenance and support for RPA solutions, leveraging tools like Jira and ServiceNow to track and resolve issues
Authored detailed documentation on the design, development, and testing phases of RPA solutions, ensuring clarity and continuity in operations
Conducted annual bot audits with a cross-functional group of stakeholders, including managers, SMEs, business team members, and analysts, to evaluate performance against initial benchmarks, and developed strategic initiatives to align with cost-saving objectives
Fostered a collaborative environment, working with international teams across South America, Europe, and Asia to ensure seamless 24/7 support for global operations
Acquired expertise in IBM's CloudPak for Business Automation (CP4BA), focusing on enhancing automation workflows with IBM Business Automation Workflow (BAW)
Utilized BAW to develop sophisticated automated workflows that integrate dynamic webpages, requiring human interaction, thereby bridging the gap between automation and user engagement
Mentored interns with no prior RPA experience, developing their skills and managing their project contributions, showcasing leadership and commitment to team development

Wize Solutions - Software Developer, RPA

2019 - September 2021

Developed, maintained, and upgraded bots using Automation Anywhere v11 and A360 for Dominion Energy, including rewriting legacy bots to meet current standards
Collaborated with Business Analysts and Subject Matter Experts to identify and implement process improvements
Managed bot lifecycle from design and development to testing and implementation, ensuring functionality and efficiency
Addressed issues with production bots and resolved ServiceNow tickets to maintain operational continuity
Played a key role in establishing Dominion Energy’s CoE by interviewing candidates, managing employees, and liaising between Dominion Energy and Wize Solutions management to ensure successful project delivery
Financial Report Automation: Automated the generation and distribution of financial reports from third-party web applications, SAP, and internal systems to relevant departments
Intercompany Wire Transfer Automation: Developed bots to generate SAP reports and mark cleared intercompany wire transfers
Invoice Management: Generating reports in SAP to identify unpaid open invoices for various timeframes (e.g. daily report, month end report, month begin report) and deliver copies of invoices to their respective department
Validating customer application data from third-party vendors with existing internal data acquired through terminal applications and updating statuses with REST API calls
Creating metabots for actions that get used repeatedly (e.g. logging into SAP with and without SSO, sending out standardized bot status notification emails, standardized error logging, etc.)

Slamtrades, Inc - Owner/Operator

2015 - 2018

Wholesaling used smartphones and tablets including both working and broken devices
Establish relationships with existing phone suppliers and phone refurbishing companies
Negotiated pricing when purchasing bulk devices
Managed quality control testing process of bulk devices on arrival and after repairs
Performed repairs on defective devices
Establish relationships with reselling businesses to begin a phone buyback program and train their employees to grade phone conditions

Pacific Northwest Mobile, LLC - Owner/Operator

2014 - 2016

Purchased broken smartphones and tablets to refurbish into a like-new condition for individual resell online
Maintained the logistics of incoming and outgoing orders, current inventory, and replacement parts to keep the process running effectively
Maintained eBay Top Rated Seller status while having yearly sales over $100,000
Managed the quality control of both Apple and Android devices
Developed an Android application designed to be sideloaded onto devices to increase the speed of the testing process by incorporating the testing of speakers, microphone, sensors, battery life, and touch screen into a simple GUI

Education

The University of Virginia's College at Wise

Bachelor of Science in Computer Science, 2019

GPA: 3.625

Darden Honor Society
Sturgill Academic Scholarship for Merit
Outstanding Senior in Computer Science

Skills

RPA Tools

Automation Anywhere
Blue Prism
IBM RPA
Business Automation Workflow

Programming Languages

C++
Java
Python
SQL

Cloud Services

AWS
Google Cloud
IBM Cloud

Management Skills

Client Management: Procurement, Relationship Management
Team Leadership: Leading and Mentoring Teams
Project Management: Managing Projects from Inception to Completion

Process Improvement

Identifying and Implementing Enhancements

Other Skills

Technical Writing
Communication
Managing Cross-Platform Projects